Shipping Policy

Thank you for shopping with us! We are committed to providing you with a smooth and reliable shipping experience. Please read our shipping policy below to understand our process and ensure your order arrives on time.

Order Processing

All orders are processed within 1-4 business days (Monday through Friday, excluding holidays).
Orders placed after 3:00 PM (local time) or on weekends and holidays will be processed the following business day.
You will receive an order confirmation email once your order has been successfully placed and another notification when your order has shipped.

Shipping Rates & Delivery Times

We offer a variety of shipping options to suit your needs:

Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: 1 business day
International Shipping: Delivery times vary by destination (typically 7-21 business days)

Shipping rates are calculated at checkout based on your order size, delivery location, and selected shipping method.

Shipping Locations

We currently ship to the following locations:

Domestic: Within United States of America
International: We ship to select international locations. Please note that international orders may be subject to customs fees, duties, and taxes, which are the responsibility of the recipient.

If you don’t see your country listed at checkout, please contact our customer service team for more information on international shipping.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can track your order using the provided tracking link. Please allow up to 24 hours for the tracking information to update after your order has been dispatched.

Missing or Lost Packages

We are not responsible for any lost or stolen packages once they have been marked as delivered by the carrier. However, if you suspect your package is lost, please contact us immediately, and we will work with the carrier to resolve the issue.

Address Accuracy

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for any delays or lost packages due to incorrect or incomplete address information. If you notice any errors after placing your order, please contact us as soon as possible to make any necessary corrections.

Shipping Delays

While we make every effort to ship your order promptly, there may be delays due to factors beyond our control, such as:

Carrier delays
Weather-related disruptions
Public holidays
Other unforeseen circumstances

We appreciate your patience and understanding during such events. If your order is delayed, we will notify you as soon as possible.

Free Shipping Offers

We occasionally offer promotions for free shipping on certain orders or products. Free shipping offers apply only to [specific countries or regions] and may be subject to certain terms and conditions, such as a minimum purchase amount. Please check the details of any promotion before completing your order.

Returns & Exchanges

For information about returns and exchanges, please visit our [Return Policy Page] for complete details.

Contact Us

If you have any questions or concerns about shipping, please feel free to reach out to our customer support team at designssbymare@gmail.com. We're here to help!